Returns & Exchanges
At Cash Generator, we stand by the quality of our products and offer a 14-day return policy for online purchases to ensure your complete satisfaction. If you are not entirely happy with your item, you can return it for a full refund or exchange provided it remains in its original condition.
Initiate Your Return
Log in to your account and navigate to your order history to select the items you wish to return and receive a unique Return Authorization number.
Package the Item
Securely pack the product in its original packaging, including all accessories, manuals, and a copy of your purchase receipt.
Ship to Store
Affix the provided shipping label to your package and drop it off at your nearest authorized courier point or return it directly to your local Cash Generator branch.
Inspection and Refund
Once our technicians verify the item's condition, we will process your refund to the original payment method within 3 to 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing