Frequently Asked Questions

Everything you need to know about buying and selling with Cash Generator.

How do you ensure the quality of pre-owned items?

Every item we sell undergoes a rigorous testing process and quality inspection by our expert technicians to ensure it is in full working order before being listed.

What is your return policy?

We offer a 14-day money-back guarantee for online purchases if you change your mind. Additionally, most items come with a 6-month warranty covering any mechanical or electrical faults.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa and Mastercard, as well as secure payments through PayPal.

How long does shipping take?

Orders are typically dispatched within 24 hours. Standard delivery usually takes 2-3 working days, while express options are available at checkout.

Can I track my order?

Yes, once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your delivery's progress.

Are the products pictured the actual items I will receive?

Yes, we take individual photos of our pre-owned stock so you can see the exact condition of the product you are purchasing.